Resumé

Profile

Solutions Architect with over 7 years of web experience. Proven ability to diagnose and fix web related issues individually as well as a member of a team. Experience with direct client communication and explaining technical issues simply.

Skills

  • HTML
  • CSS
  • PHP
  • JavaScript
  • JQuery
  • SQL
  • JSON
  • Java
  • Python
  • Bash
  • Tomcat
  • Redhat
  • WordPress
  • Google Admin
  • Content Delivery Networks (CDNs)
  • PHP
  • HTML
  • JavaScript
  • Java
  • JQuery
  • SQL
  • CSS
  • JSON
  • Banner
  • Tomcat
  • Red Hat
  • WordPress
  • Advanced Ads
  • TERMINAL4
  • Google Admin
  • Google Analytics

Education

St. John Fisher College – Rochester, NY

Fall 2013 – Spring 2017

Bachelors in Computer Science/Minor in Physics

  • Graduated Magna Cum Laude (3.73 GPA), May 2017
  • Recipient of St. John Fisher’s Science Scholarship

Professional Experience

Akamai Technologies – Remote

March 2022 – Current

Solutions Architect II, Solutions Architect I (Promotion July 2024)

  • Communicate directly with customers daily to identify and resolve technical issues and provide solutions in a clear and accessible manner.
  • Consult with customers to identify and meet their web delivery and security needs; onboard customers and configure Akamai Enterprise web and security solutions products accordingly.
  • Provide direct customer support; proactively improve website performance and security posture through periodical cache and security analyses; troubleshoot website, server, and domain name system (DNS) issues.
  • Develop scripts (Python/Bash) to increase efficiency of in-house onboarding, testing, and reporting processes. One of these scripts won an award in a company-wide devops competition.

    Courier Newsroom – Remote

    July 2020 – Feburary 2022

    Systems Administrator, Systems Administrator (Promotion May 2021)

      • Sole Webmaster/Systems Administrator for a small and rapidly growing company.
      • Head of account creation and deletion, email server configuration, permissions refinement, and single sign-on (SSO); enhanced web security and tailored user experience.
      • Administered domains, domain name system, and web hosting for an expanding WordPress network of 10+ sites.
      • Assisted users daily with web application troubleshooting, search engine optimization (SEO), custom web tracking and post/page design.
      • Developed custom web features based on user feedback; worked with users to develop features according to their needs/vision.

      St. John Fisher College – Rochester, NY

      May 2017 – July 2020

      Web Technologies Programmer/Analyst

      • Created, designed and managed 10+ websites and 30+ subsites using WordPress for a campus of ~3,000 students. Sole person responsible for custom website development, form applications, and technical maintenance across all sites.
      • Led an initiative to automate and digitize 20+ forms/workflows which resulted in processes being reduced from weeks to a single day.
      • Installed, maintained, and upgraded instances of the LAMP stack, Tomcat, and Banner applications within a RedHat environment.

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